Frequently Asked Questions

Find answers to common questions about membership, the program, and how we support your recovery journey.

Membership

How much does membership cost?

Membership is $35.00 per month. There are no setup fees, long-term contracts, or hidden charges. You can cancel anytime.

Can I cancel my membership?

Yes, you can cancel your membership at any time with no penalties. We believe in serving professionals who want to be part of our community.

Is there a refund policy?

We offer a 7-day money-back guarantee for new members. If you're not satisfied within your first week, we'll refund your membership fee in full, no questions asked.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through our payment partner.

What happens if I pause my membership?

You can pause your membership for up to 3 months if you need a temporary break. Your access will be restored when you resume, and you won't lose your community connections.

Program Structure

What's included in my membership?

Your $35/month membership includes:

  • Access to our online community platform 24/7
  • Weekly peer-led group discussions
  • Exclusive recovery resources and guides
  • Community directory to connect with other professionals
  • Monthly expert workshops (topics vary)
  • Priority access to future in-person events
  • Calming activities and relaxation tools
How do I join a group discussion?

Once you join, you'll have access to our discussion schedule. Group discussions happen weekly at set times. You can join live or access recordings if you can't make the scheduled time.

Are group discussions recorded?

Yes, all group discussions are recorded and available for members to watch on-demand. This is great if you can't join live or want to revisit topics.

Is it truly confidential?

Absolutely. What's discussed in the community stays in the community. We have strict confidentiality agreements, and we never share member information with third parties.

How many members are in the community?

Our community is growing steadily. We keep it sized so that members feel like they truly belong and can build meaningful connections. You'll find professionals from diverse backgrounds all committed to recovery.

Expert Workshops

How often are expert workshops held?

We host expert-led workshops monthly. Topics rotate based on member interests and expert availability. Check our Workshop Calendar page for upcoming sessions.

Are expert workshops included in membership?

Yes! Monthly expert workshops are included in your $35/month membership. This gives you access to professional guidance and specialized knowledge.

Can I suggest workshop topics?

Absolutely! We encourage member suggestions. You can submit topic requests through the community platform, and we take your feedback seriously when planning future workshops.

Who are the expert facilitators?

Our experts include licensed therapists, wellness coaches, mindfulness instructors, and recovery specialists. Visit our Team page to learn about their credentials and experience.

Technical & Access

What devices can I use?

You can access the community on any device with internet: desktop, tablet, or smartphone. Our platform is fully responsive and works seamlessly on all screen sizes.

Is technical support available?

Yes! Our support team is available to help with any technical issues. Contact us through the help center or email risenresetstudio@gmail.com.

How secure is my data?

We use industry-standard encryption and security protocols. Your data is stored securely, and we never share personal information with third parties.

What if I have more questions?

We're always happy to help! Contact us at risenresetstudio@gmail.com or through our contact form on the website. We typically respond within 24 hours.

Still Have Questions?

Don't hesitate to reach out. Our team is here to help you understand how Rise - Relax - Recover can support your journey.

Contact Us